With the COMBO ticket you can visit both exhibits only on the same day.
The time to explore the Exhibition is unlimited. Once inside, you can stay at the Exhibition until closing time. The average visit takes around 2 hours.
We recommend purchasing tickets online by the “TICKETS” button. However, buying tickets at the box office is possible during the opening hours of the Exhibition.
NO, guests with tickets online can enter without waiting in a queue.
No, you can show your tickets from phone screen.
If payment for thee tickets has been made correctly we recommend you to wait up to 60 min. if you still didn’t get your tickets after this time, please check your SPAM box, our e-mails sometimes land there. If you still can’t find your tickets please call us (You can find our phone numbers on website) or come to the box office without waiting in line.
It’s possible to find your ticket at the box office, all you need is your payment information.
Yes, at the box office you can pay with credit or debit card.
Tickets can be returned 7 days or more before the date of the event for which the ticket was purchased.
At the box offices you can buy the Invitations. The invitations can be used at any day and at any time during the opening hours of the Exhibition. The price of the Invitation is In the section “Invitations”
1) children up to 95cm tall
2) disabled kids (under 18 years old)
3) kids from the orphange
It is required to show the disability certificate and a document with a photo of the child to one of our workers while entering the exhibition.
The Exhibition is adapted to both people with disabilities and babies in strollers. There is no need to leave wheelchairs or strollers while at the Exhibition.
Next to the box office a large LEGO® brick is placed at height of 95 cm. If the child can fit under the brick it is entitled to free admission.
No, we don’t have such a discount.
A ticket to the Exhibition gives you the right to enter only once. After exiting the Exhibition, you cannot re-enter with the same ticket.
The only exception are the COMBO tickets for the two Exhibitions.
We book tickets only for groups, but you can buy the tickets online.
